Full Legal Disclaimer and Terms of SpainHotelsDirect.com
Last updated: 05/11/2025
1. General information
SpainHotelsDirect.com (hereinafter referred to as “the Website”) operates as an independent informational and referral platform. The Website is owned and managed by Spain Hotels Direct, located at 5A New Broadway, United Kingdom. The Website provides general travel information and access to third party online booking tools and platforms.
The Website uses technology and integrated booking systems provided by TOR Global Travel (CICMA nº 3750) S.L.U., trading as Onlinetravel, with registered offices at Calle Gran Vía 22 Duplicado, 5th Floor Izquierda, 28013 Madrid, Spain, holder of ATOL number 12390 and Spanish Tax ID B-87500856.
Spain Hotels Direct is not a travel agency, tour operator, organiser, or travel intermediary. Spain Hotels Direct does not sell, contract, manage, or process bookings on behalf of users. All reservations, payments, amendments, cancellations and after sales support are handled directly and exclusively by the relevant third party booking provider, including TOR Global Travel S.L.U. (Onlinetravel), through their own booking platforms.
2. Purpose of the Website
The purpose of SpainHotelsDirect.com is to provide:
Travel information and destination content
Convenient access to external booking platforms and systems for hotels, holidays and related services
The Website does not own, operate, control or manage the travel services displayed through the integrated booking tools. All information, prices, availability, booking functionality and travel services are supplied, operated and maintained by third party providers, primarily TOR Global Travel S.L.U., which is exclusively responsible for the content and fulfilment of bookings made through its systems.
3. Legal relationship and limitation of liability
By using any booking tool, search form, link or integrated booking platform accessed via this Website, users acknowledge and agree that:
All contracts, bookings, payments and travel arrangements are entered into solely between the user and the third party provider identified on the relevant booking platform and booking confirmation.
Spain Hotels Direct is not a contracting party to any booking, reservation or travel agreement made through these external systems.
Spain Hotels Direct does not design, assemble or sell package holidays or linked travel arrangements within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 or equivalent EU legislation.
Spain Hotels Direct does not collect, store or process users’ payment details or booking data for reservations completed on third party platforms.
Spain Hotels Direct has no control over, and does not guarantee, the accuracy, availability, quality, safety, pricing or performance of any travel product or service offered by third party providers.
To the fullest extent permitted by applicable law, Spain Hotels Direct:
Assumes no responsibility and accepts no liability for any errors, omissions, changes, overbookings, cancellations, delays, service failures, acts or omissions of third party providers, insolvency, or any loss, damage, injury, cost or expenses (direct or indirect) arising from or in connection with bookings made via external booking platforms accessed through this Website.
All claims, complaints, amendment requests, cancellations, refund requests or chargeback matters related to bookings must be directed exclusively to the relevant third party provider named on the booking confirmation, in accordance with their terms and conditions.
4. Booking terms and conditions
All bookings made through integrated booking tools, search forms or external links displayed on this Website are governed solely by the terms and conditions of the relevant third party provider, including TOR Global Travel S.L.U. (Onlinetravel), as published on their booking pages.
Users are strongly advised to read and understand those terms and conditions, along with any applicable legal notices and privacy policies, before proceeding with a booking. By continuing with a reservation, the user confirms that they accept and are legally bound by the contractual terms of the third party provider.
Spain Hotels Direct does not:
Process bookings on behalf of users
Handle customer service for reservations
Intervene in disputes concerning pricing, payments, refunds, changes, cancellations or fulfilment of services
5. Intellectual property
All text, design elements, logos, images and original content displayed on SpainHotelsDirect.com, excluding any trade marks, logos, booking tools or content belonging to third parties, are the intellectual property of Spain Hotels Direct and are protected under applicable copyright and trade mark laws.
Trade marks, logos and brand names of TOR Global Travel S.L.U., Onlinetravel or any other third party providers are used only for identification and descriptive purposes. Spain Hotels Direct does not claim ownership of these marks and does not imply any relationship beyond the referral and technological integration described in this Disclaimer.
6. External links
The Website may contain links to external websites, booking engines or other online services operated by third parties.
Spain Hotels Direct has no control over, and is not responsible for:
The content, accuracy or policies of external websites
The security, availability or functionality of third party platforms
Any losses or issues arising from the use of such external sites
Access to and use of third party websites is at the user’s own risk. Users should review the terms, conditions and privacy policies of those external sites before using them.
7. Data and privacy
Spain Hotels Direct does not collect or store users’ payment details or booking information for reservations completed through third party platforms. Any personal or payment data entered into booking forms on external systems is processed directly by the relevant third party provider in accordance with its own privacy policy and data protection obligations.
Visitors may browse SpainHotelsDirect.com without providing personal information. Any contact forms, enquiry forms or newsletter sign ups operated directly by Spain Hotels Direct are covered by the Website’s separate Privacy Policy, which explains how such data is handled.
8. Accuracy of information
Spain Hotels Direct aims to keep destination content and links up to date; however:
Information about hotels, services, availability and prices is supplied by third party providers and may change without notice.
Spain Hotels Direct does not guarantee that any information accessed through integrated booking tools or external links is accurate, complete, current or error free.
All information on this Website is provided on an “as is” and “as available” basis. Spain Hotels Direct disclaims all warranties, express or implied, relating to the timeliness, accuracy or reliability of the information displayed.
9. Jurisdiction and applicable law
This Legal Disclaimer and the use of SpainHotelsDirect.com shall be governed by and construed in accordance with the laws of England and Wales.
As the integrated booking systems are operated by a Spanish registered company and other third party providers, any contractual relationship or dispute arising directly from bookings made through those systems will be governed by the applicable laws specified in the terms and conditions of the relevant provider, which may include Spanish law, and subject to the jurisdiction of the competent courts identified therein, including the Courts of Madrid, Spain, where applicable.
Users in the United Kingdom or European Union may also have rights under relevant consumer protection legislation and, where applicable, may refer matters to appropriate regulatory or dispute resolution bodies, such as the UK Civil Aviation Authority in relation to ATOL protected bookings.
10. No warranties and indemnification
Spain Hotels Direct makes no representations or warranties of any kind, express or implied, regarding:
The availability, quality, suitability, reliability or safety of any travel product or service accessed through third party booking platforms
The continuous, secure or error free operation of integrated booking tools or external links
To the fullest extent permitted by law, Spain Hotels Direct shall not be liable for any direct, indirect, incidental, consequential or special loss or damage arising out of or in connection with:
Use of this Website
Use of or reliance on third party booking platforms or services
Bookings or attempted bookings made with third party providers
By using this Website, users agree, to the fullest extent permitted by law, to indemnify and hold harmless Spain Hotels Direct, its owners and affiliates from any claims, demands, losses, damages, liabilities, costs or expenses (including reasonable legal fees) arising out of or related to:
Bookings made or attempted through third party platforms
Use or misuse of third party services
Any reliance placed on information or links provided on this Website
Nothing in this Legal Disclaimer excludes or limits any liability that cannot be excluded or limited under applicable consumer protection laws.
11. Modifications to this Legal Disclaimer
Spain Hotels Direct reserves the right to update, amend or revise this Legal Disclaimer and Terms at any time without prior notice.
Any changes take effect immediately upon publication on this page. Continued use of the Website after such changes constitutes acceptance of the updated terms.
12. Contact information
Spain Hotels Direct
5A New Broadway
TW12 1JG, United Kingdom
Email: hello@spainhotelsdirect.com
TOR GLOBAL TRAVEL, S.L.U. (Onlinetravel) (CICMA nº 3750)
Calle Gran Vía 22 Duplicado, 5th Floor Izquierda
28013 Madrid, Spain
ATOL Number 12390
Email: customerservice@onlinetravel.es
End of Full Legal Disclaimer
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